Do you offer refunds?

We generally don't refund subscriptions after you've used the included AI allowance, since that usage costs money even if you're unhappy with the results. If you haven't used your paid plan or purchased credits, you can contact support to request a refund.

This article is about paying for Repaint itself, not refunding your own customers for something they bought on your site.

Subscriptions and credits

Every time you work with the AI, it runs on frontier models that cost us money, whether or not you end up keeping the result. That's why we can't refund a subscription once you've used the AI allowance it includes.

The same applies to extra credits. Once you've started using credits you bought, that purchase isn't refundable. If you haven't used them, you can request a refund. Credits never expire, so unused ones stay on your account if you'd rather keep them.

To avoid being charged for a period you don't want, you can cancel anytime in your workspace's billing settings. Your plan stays active until the end of the period you've paid for.

How to request a refund

Refunds are handled by our support team. You can ask the AI to contact support for you, or email us directly. It helps to mention which charge you'd like refunded.