How to contact support

If you need help, there's a quick path that usually gets you an answer fastest. Before reaching out, it's worth trying a couple of things first, and when you do contact us, the best way is to let Repaint do it for you.

Start by asking Repaint

Repaint is very knowledgeable about the platform, so the fastest answer is often to just ask it. Describe what you're trying to do or the problem you're running into, and it can usually explain how something works or help you fix it on the spot.

Check the help center

If Repaint can't resolve it, search the help center. There's a good chance we have an article covering your question, with step-by-step guidance you can follow right away.

Ask Repaint to contact support for you

If you still need help, the best way to reach us is to ask Repaint to send a support request on your behalf. It can create the request for you and include helpful context about your account and what you were doing, which lets us help you more effectively.

This starts an email thread with our team. We respond to most support requests within 48 hours.

Email us directly

If you can't ask Repaint to create a request, for example if you can't access your account, you can always email us directly at support@repaint.com. We respond to most emails within 48 hours.